Built with
Every project includes
- Weekly demos in staging
- Documented rollback plan
- Docs and handover
- Support after launch
How we approach it
Every system we run has monitoring, alerting, backups and a documented way back if a release goes wrong. Problems are usually fixed before your users notice them.
Support is not just keeping the lights on. As your business changes, the system changes with it: new features, new integrations and regular reviews of cost and performance.
What we build
Hosting & Support, end to end.
Managed hosting
Redundant Linux servers with Nginx, process management and staging environments.
Monitoring and alerts
Uptime, errors, speed and cost watched around the clock, with alerts to the right person.
Backups and recovery
Encrypted, tested backups and a recovery plan that has actually been rehearsed.
Fixes and updates
Security patches, dependency updates and bug fixes on an agreed response time.
Ongoing improvements
A monthly allowance for new features, integrations and tuning.
Takeover of existing systems
We take over hosting and support for software another team built, after an audit.
How it runs
From system review to ongoing operations.
- 1
Audit
Review the current system, access, dependencies and failure modes.
- 2
Operating plan
Agree coverage, escalation contacts and recovery procedures.
- 3
Onboard
Set up monitoring, backups and a tested release path.
- 4
Validate
Rehearse restoration and check alerts reach the right people.
- 5
Operate
Review incidents, updates and capacity with your team.
Case studies
Work we've shipped
Managed Hosting / Web Operations
From "the site is down" to "here's why": automated root-cause explanations across an 80+ site portfolio
- 80+
- Sites monitored
- 5 min
- Check interval
Logistics & Fleet
Cut reconciliation time 40% with an offline-first dispatch platform
- -40%
- Reconciliation time
- -60%
- Manual errors
Where it fits
Industries we build this for
Education & EdTech
Learning platforms, research tools and LMS at scale.
SaaS & Platforms
AI workflow platforms and the infrastructure under them.
Ecommerce & Retail
Support, product data and order updates that run themselves.
Healthcare
Patient platforms and clinical workflow tools, built with privacy first.
Yes, after a short audit so we know what we are taking on and can tell you what needs fixing first.
Monitoring alerts us, and we work to an agreed response time for critical issues. You hear from us, not from your customers.
Always. You own the code, the data and the accounts. We document everything so you can move at any time.
No. Support is monthly and scaled to what the system needs.
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