The Core Squad

Ecommerce & Retail

Support and operations that run themselves.

Ecommerce teams answer the same questions all day: where is my order, does this fit, can I return it. We build AI support and automation that handles the routine so your team can handle the rest.

Sound familiar?

  • Support queues full of order-status questions
  • Product data that is incomplete or inconsistent
  • Manual steps between store, warehouse and accounts

What we build

Built for Ecommerce & Retail teams.

01

AI customer support

Answers on order status, sizing and returns from your live data, escalating the rest.

02

Product data clean-up

Descriptions, attributes and categories completed and standardised at scale.

03

Order and returns automation

Updates, refunds and exchanges flowing between systems without copy-paste.

04

Post-purchase messages

Timely updates, review requests and reorder reminders.

05

Sales reporting

One view of sales, stock and margin across channels.

FAQ

Questions Answered.

Ask us anything

Yes, when it reads live order data through your store's API rather than guessing. Anything unusual goes to your team.

Most major ecommerce platforms with an API. We confirm yours in the first call.

No. It takes the repetitive questions so your team can focus on the conversations that need a person.