SmileBack AI
Turning lapsed dental patients back into recurring revenue with AI-personalized outreach
"AI-personalized outreach that turns forgotten patients back into booked appointments."
5 months — sprint-based delivery from discovery through launch.
Recurring revenue was leaking out through silence.
Dental practices had no systematic way to know which patients had gone quiet, or to win them back once they had. Manual recall lists and generic reminder emails weren't converting.
- No visibility into which patients had lapsed or why
- Generic reminders got ignored — low reply and rebooking rates
- Front-desk staff had no time to run manual outreach campaigns
"We built a system that automatically flags lapsed patients and generates personalized outreach on their behalf, so re-engagement runs continuously without adding staff workload."
Everything under this engagement.
Automated Patient Recall
- Identifies lapsed patients automatically from practice data
- Personalized SMS/email outreach generated per patient
- No manual list-building required
Practice-Ready in Minutes
- ~2 minute setup with no technical staff needed
- Works alongside existing practice management tools
Explore the interface and core components.
The technology driving this solution.
Our approach
We built an automated recall engine that scans practice data for lapsed patients, then generates and sends personalized SMS and email outreach on their behalf — no manual list-building or campaign work required.
The result
Practices using SmileBack AI have recovered hundreds of patients and tens of thousands of dollars in revenue, with setup taking about two minutes and zero added front-desk workload.
Core AI — AI agents, chatbots, LLM apps